Privacy Notice

Effective 23 May 2018

About Us

Swansea City Mission & Educational Trust (t/a Nicholaston House) is a company registered in England & Wales under Company No. 4646479 and whose registered office is situated at Nicholaston House, Penmaen, Gower, Swansea, SA3 2HL. It is also registered as a Charity under Charity No. 1096720. VAT Registration No. 810894623.

Data Protection

Swansea City Mission & Educational Trust is registered with The Information Commissioner’s Office as a ‘data controller’ Registration No. Z7828903.

The type of processing undertaken includes: personal information to enable us to provide a voluntary service for the benefit of the national public as specified in our constitution; administer membership records; to fundraise and promote the interests of the charity; manage our employees and volunteers; maintain our own accounts and records; and in connection with the provision of goods or services. Our processing also includes the use of CCTV systems for the prevention of crime.

We have appropriate physical, technical and organisational security measures to ensure data is kept safe and secure. Information may be processed and stored through a variety of means, including our database, payments invoicing, payments processing and receipting systems (please note that we do not store card details on file). We do not sell personal information of our customers to third parties.

For further information about your data, please email us at: This email address is being protected from spambots. You need JavaScript enabled to view it. or write to us at our registered office address: Nicholaston House, Penmaen, Gower, Swansea, SA3 2HL.

Booking Terms and Conditions and Cookie Policy

This Privacy Notice should be read in conjunction with our Booking Terms and Conditions and Cookie Policy:

Nicholaston House - Terms and Conditions of Booking

Nicholaston House - Cookie Policy

Collection and Processing of Personal Data

Bookings (provision of goods and/or services): in order to provide goods and/or services, information such as names, addresses, contact telephone numbers, e-mails, booking information (e.g. ticketing/rooming requirements etc.) and sensitive personal information (e.g. dietary/food allergy/health information) is collected and processed in order for us to carry out our contractual obligations. We may also process and store data (for varying lengths of time, for up to 7 years) in order to meet our legitimate interests or to comply with legal obligations. Data collection via our online booking form is encrypted and transferred to us securely. When booking on-behalf of others (e.g. as a group leader of a group booking) then you agree to undertake all reasonable steps to ensure third-parties named in a group booking have given their explicit consent for their data to be shared with and processed by us in connection with such bookings. Personal data may be disclosed internally with our trustees/directors, management team, staff and volunteer teams, with our business partners and suppliers and sub-contractors for the performance of any contract we enter into with them or you (e.g. retreat leaders). Personal data may also be disclosed by us in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of booking and other agreements; to protect the rights, property, or safety of us, our customers, or others. Our processing may also include the use of CCTV systems for the prevention of crime.

Marketing Communications (electronic communications): where you have consented to this, we will use your e-mail address to send you electronic communications as per your preferences. You can opt-out of electronic marketing communications at any time.

Marketing Communications (postal marketing): unless you have requested otherwise, from time-to-time we may send you postal marketing information in order to provide you with information about other products and services we offer that are similar to those that you have already purchased or have enquired about. You can opt-out of postal marketing communications at any time by contacting us at our registered address.

Profiling (website and email analytics): we make use of analytics whenever you visit our website or receive an electronic (e-mail) marketing communication from us to enable us to review, develop and improve our products and services. Please see our Cookie Policy for further details.

Profiling (ticketing and activity interests): whenever you book with us we may assign, amongst other things, ticketing and activity interests which may remain within our system as an anonymous file to enable us to review, develop and improve our products and services.

GOD'S House: The Story of Nicholaston House, by Derrick Hancock.The incredible story of a retreat house in one of Wales’ most spectacular beauty spots has been published.

‘God’s House’ is a detailed account of how Nicholaston House came into existence by the man who had the vision and was given instruction direct from God.

In 1990 God unmistakably led Sue and Derrick Hancock to Swansea to see a vision fulfilled which God had given them some years previously. The booklet (A5, 53 pages, colour) gives a brief factual account of what God did and is doing. It has been written for two reasons - to give glory to God and to show what very ordinary people can do when they step out in faith with God. 'All that we have accomplished, You have done for us' - Isaiah 26 v 12.